Referrals
We accept referrals for adults aged 18+ who could benefit from structured residential mental health support in one of our therapeutic mental Health recovery communities located in London and the South East.
We welcome referrals from NHS mental health teams, local authority teams, and other professionals, and we can also accept self-referrals from people wishing to self-fund their placement. We aim to respond to all referral enquiries within 48 hours.
The referral process
We aim to make the referral process as simple as possible. If you're part of a care team, a health professional, or another support service, and want to refer someone for our support, please email us with the following information:
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A recent risk assessment
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A current care plan
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A support plan
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Any other helpful information, such as a psychiatric report, an occupational therapist's report, or a social circumstances report.
Once we've received your referral, our team will review it as quickly as possible and set up an assessment. We'll then invite you or your client to visit and meet our community.
We do our best to reply to all enquiries within 48 hours and to offer an initial assessment within 5 days. Please note that complex cases or funding panel decisions may sometimes cause delays to the referral process.
If your referral query is urgent, please call us on 020 7381 5888.
Who can be referred for our support?
We accept referrals for:
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Adults aged 18+.
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People experiencing severe or complex mental distress.
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People who have experienced repeated trauma, self-harm, or substance use.
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People who would benefit from structured therapeutic support.
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People leaving hospital who need more support than supported living services can offer.
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People who would otherwise be in hospital or have trouble accessing specialist services due to the complexity of their needs.
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People requiring longer term recovery support.
Every referral is reviewed individually as we want to make sure our structured and personalised therapeutic programme will benefit those referred to us.
Learn more about our residents.
Who can make a referral?
We can accept referrals from:
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NHS Community Mental Health Teams
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Social Workers
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Care Coordinators
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Hospital Discharge Teams
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Other professionals
If you are looking to refer yourself or a family member for our support, we would be happy to arrange some time to speak and explore what options may be available to you. Please contact us by email or complete the form below.
Fees and funding
We’re committed to making our services accessible to everyone. We offer a flexible and competitive fee structure for local authorities, NHS teams, and individuals who wish to self-fund a placement. If you’re interested in self-funding a placement with a CHT community, please get in touch by email or call us on 020 7381 5888. We’d be happy to talk through your needs and answer any questions you may have.
Please contact our referrals team for our latest fee table.
To make a referral or enquire about our support
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Email us your enquiry. You can contact our team at referrals@cht.org.uk
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Call us on 020 7381 5888 (lines are open Monday to Friday between 9am and 5pm)
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Alternatively, complete our referral enquiry form below.