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Our Experts by Experience Programme

Our Experts by Experience (EbE) Programme, launched in 2024 with support from the National Lottery Community Fund, recognises lived experience as expertise and enables residents, many of whom have been previously excluded from decision-making, to build confidence, develop new skills, strengthen social connections and move towards volunteering and employment.

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The programme also supports residents to use their lived experiences to help shape the support we provide, helping us develop services that are more responsive and inclusive and focused on the needs of the people we support. 

About our Experts by Experience Programme

​The EbE supports resident involvement in the following ways: 

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  • Lived Experience and Peer Groups where residents have flexible opportunities to connect with others and foster shared understanding of mental health experiences.

  • Training and development opportunities that build confidence, skills and social connections, and support residents to be involved in staff training so our staff become more responsive through learning from lived experience.

  • Involvement activities such as reflective groups and organisational committees that help enable residents to share feedback and have a meaningful voice in shaping our services, making our services stronger and reflective of residents' needs.

  • Developing pathways into volunteering, education and employment, helping residents and former residents gain greater independence and wellbeing.

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​For more information about our Experts by Experience programme, please contact Vikki H. 

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"It was nice being able to talk about what was bothering me, glad I made the time to come to the [Peer Support] group" 
CHT resident

Join our EbE Team

Our EbE programme team includes our Lived Experience Coordinator, who has experience of many of the issues impacting our residents, including mental health challenges, hospitalisation, navigating the mental health system and substance use, and our recently appointed Lived Experience Volunteer, a former resident who is developing work-ready skills in peer support and providing support and inspiration to current residents.

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If you are interested in joining the team click the links below or contact contact Vikki H for more information.

Lived Experience

Volunteer​

Various locations

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With thanks to the National Lottery Community Fund

National Lottery Community Fund logo
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