About us
We are a specialist mental health charity offering adults experiencing severe or complex mental distress a welcoming home and therapeutic support to help them heal from trauma, form positive relationships, and build a life that feels meaningful and hopeful.
Since 1994, we have supported over 2,000 people through our residential mental health recovery communities across London and the South East.
We offer a home and a community
Our communities offer a home, round-the-clock care, structured therapeutic support, skills training, and social activities for adults experiencing severe and complex mental distress and co-occurring conditions, such as substance use.
Our services range from higher levels of residential support through to more independent accommodation, allowing our residents to progress towards recovery at a pace that feels right to them.
Learn more about our communities
Our person-centred approach to recovery
Mental health is influenced by factors such as a person’s life experiences, environment, and social factors. Our approach to recovery, therefore, considers a person's lived experiences, rather than solely focusing on someone’s symptoms. It combines evidence-based methods like Psychologically Informed Environments (PIE), neuroscience, and psychodynamic formulations with therapeutic community principles and holistic, person-centred support.
Relationships, reflection, emotional wellbeing and a sense of belonging are central to our approach. Our support is long-term, person-centred, and always tailored to each person’s experiences and needs, and in doing so we help people understand their experiences, build positive relationships, develop healthier coping skills, and gradually take greater control of their lives.
Learn more about our approach to recovery.
Mental health training
Alongside our person-centred support, we also provide mental health training and professional development, helping practitioners develop the knowledge and skills needed to support people experiencing complex mental-health difficulties.
Our impact
We measure our impact by the progress residents make toward recovery goals and the lasting change they achieve. We also use outcomes data and resident feedback to demonstrate our effectiveness, evaluate our services, identify what we are doing well, and drive continuous improvement.
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We saw an average 72% reduction in mental health hospital admissions among residents over the first 18 months of their stay with us.
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64% of residents who moved on from our support transitioned to lower support or independent living.
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Last year, 54% of our residents were engaged in employment, volunteering or education, or external activities that matter to them.
Read about how one resident found meaning and healing through volunteering.