Our impact
We measure our impact by the progress residents make toward recovery goals and the lasting change they achieve. We also use outcomes data and resident feedback to demonstrate our effectiveness, evaluate our services, identify what we are doing well, and drive continuous improvement.
Each year, we publish an Impact Report showcasing our achievements, the outcomes we have delivered, and the experiences of our residents, volunteers, and staff over the past twelve months.
Our impact report
Our latest Impact Report highlights our outcomes and achievements during 2025-2026.
Highlights include:
We supported 77 people who would otherwise have been in hospital, saving health services an estimated £9m
81% of residents hold us they felt supported to make decisions about their care
We saw an average 71% reduction in incidents among residents within the first 18 months of placement
93% of residents said they felt we take the safety of their community seriously
54% of residents are in employment, education, volunteering or external activities